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TERN Helpdesk User Guide

Created by Former user (Deleted)

Last updated: 09 Dec 2019 by TERN Data

What is TERN Support/Help desk?

Do I need to login to access TERN helpdesk?

What is Knowledge base in TERN helpdesk?

Do I need to login to raise a support request/ticket?

Mandatory fields to raise a support request/ticket?

Do I need to login to access the TERN helpdesk knowledge base?

What services are available with TERN helpdesk portal?

Which TERN products help is available from TERN helpdesk?

How do I find help and services in TERN helpdesk?

How to search help in the specific category?

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