Welcome to TERN Knowledge Base
Creating Accounts and Signing-In to TERN Data Applications and Services
Users must create or sign into a TERN account before they can download data or access certain functionality in TERN’s applications. The steps to create or sign in to an account are the same.
Creating and Signing-In to a TERN Account
A navigation bar with a sign-in option is at the top of each TERN data application. This sign-in option works similarly for each application by allowing users to log in to their personal TERN account, or if users do not have a TERN account, to create one.
All users must sign in to their TERN account to download data from any of the TERN services
Sign In and Create Account Options
There are three ways you can sign in to TERN:
using Australian Access Federation (AAF) authentication
using a CILogon account
using a Google account
Each of these options can also be used to create a TERN account.
Institutions using Microsoft or Google as an identity provider can log in using CILogon by selecting Microsoft or Google from the Identity Provider dropdown. Then, enter your email to return to your Institution login page. This method is convenient for government organisations to log in to TERN services.
Depending on the option chosen, users will be redirected to:
Their university's login page for AAF users,
The CILogon page to select an identity provider for CILogon users, and
Their Google Account login page for Google users.
Once logged in, users will be automatically returned to the corresponding TERN system.
If users wish to change their login method, they should choose a new option on the TERN sign-in page, which will direct the user to create a new account.
If a user doesn't have an AAF, CILogon, or Google account, please contact esupport@tern.org.au so that a guest account can be created.
As part of the account creation process, users logging in for the first time will be redirected to the registration page to gather additional information. If you already have an account and want to create another account, you may need to link your accounts.
When users log in for the first time using Google, they must wait for a confirmation email before accessing the website. The email notification will take 5-10 minutes to appear in users inboxes. Please note that the confirmation link expires after 5 minutes. If the link has expired, users can get it re-sent by reattempting to log in to the TERN website using Google.
Next Page: Additional Information Required for Account Registration
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