Welcome to TERN Knowledge Base

Logging in to TERN data portals

At the top of each TERN data portal, there is a navigation bar with a Sign in option. This sign in option works similarly with each of the data portals by allowing users to log in to their personal TERN account. Once signed in, users perform tasks such as checking their download history or re-downloading data.

Remember that all users must sign in to their TERN account to download data from the site.

Sign In

There are three ways you can sign in to TERN:

  • using Australian Access Federation (AAF) authentication

  • using a CILogon account

  • using a Google account

AAF users will be redirected to their university's login page, CILogon users will be redirected to the CILogon process, and Google users will be redirected to their Google Account login page. Institutions using Microsoft credentialing will be able to login using CILogon by selecting Microsoft from the Identity Provider dropdown. Once logged in using any of these services, you will be automatically returned to the TERN system.

AAF users will be directed immediately to the TERN registration page to create an account. CILogon users will also be directed to the registration page. However, it should be noted that TERN systems require your CILogon account to be linked with your AAF account if you have one.

When you log in for the first time using Google, you will be required to wait for a confirmation email before accessing the website. The email notification will take somewhere between 5-10 minutes to appear in your inbox. Please note that the confirmation link expires after 5 minutes. If your link has expired, you will be able to get it re-sent by reattempting to login on the TERN website using Google.

If at any time you would like to change your login method, simply choose a new option on the sign in page and you will be directed to create a new account.

If you don't have either an AAF, CILogon or Google account, please contact esupport@tern.org.au so that we can organise a guest account for you.


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